Emergency Migration

If your source server no longer boots or SSH access is no longer possible, you can rescue the data via rescue mode and transfer it to a new server.

Emergency scenario: This guide applies to servers that are no longer reachable — e.g. due to hardware failure blocking all access.

What is your situation?

SituationApproach
Linux server no longer bootsStart Linux rescue mode → mount partition → rsync to target
Windows server no longer bootsStart Windows rescue mode → robocopy to network share
SSH/RDP blocked by misconfigurationStart rescue mode → repair config or back up data
Hardware failure, server won't start at allContact support — hardware replacement and migration.

Linux: Back up data via rescue mode

Start the rescue system, mount the partition, and transfer data via rsync to the target server.
1.Start the Linux Rescue Mode in the PowerPanel. → Starting rescue mode
2.Connect via SSH to the rescue environment
3.Identify your main partition and mount it:
Terminal
lsblk mount /dev/sda3 /mnt

Transfer the data via rsync to the target server:

Terminal
rsync -avz --progress /mnt/ root@TARGET_SERVER_IP:/

Detailed guide for backing up data in rescue mode: → Backing up data in Linux rescue mode

Windows: Back up data via rescue mode

Start Windows rescue mode and copy data via robocopy to a network share.
1.Start the Windows Rescue Mode in the PowerPanel (password: exactly 8 characters). → Starting rescue mode
2.Connect via VNC on port 5900
3.Open the Command Prompt and initialise the network:
PowerShell
wpeinit

Copy data to the target server:

PowerShell
robocopy "C:\inetpub" "\\TARGET_SERVER_IP\MigrationShare\inetpub" /E /R:2 /W:5

Detailed guide for backing up data in Windows rescue mode: → Backing up data in Windows rescue mode

After the data rescue

Set up the target server and bring it into production.
1.Reinstall all required services on the target server (web server, database, etc.)
2.Transfer configuration files and update paths and IP addresses as needed
3.Import database dumps if they were backed up separately
4.Test all applications before updating DNS records
5.Update DNS records to point to the target server's IP

Hardware failure?

If your server has a hardware defect or won't start at all, our support team is available via the PowerPanel.