Whether a process is hung or the system is unresponsive, a reboot is often the quickest solution. Learn about the two primary methods to restart your server.
This is the preferred method as it allows the operating system to gracefully shut down all services and processes before the hardware restarts.
A power cycle is equivalent to pressing the physical reset button. Use this method only if the operating system is completely unresponsive and a clean reboot is not possible.
Warning: A forced reboot does not shut down services cleanly and can occasionally lead to data corruption. Always attempt a clean reboot first.
Note on Reboot Times: Depending on the number of services configured to start at boot, it may take several minutes before the server is accessible again via SSH or RDP.
If your server remains unreachable after a reboot, please check the console or open a support ticket.