Rebooting your Server
This guide shows two ways to restart your server: a clean reboot from the operating system via SSH or RDP, and a software or hardware restart in the PowerPanel when you cannot reach the system.
Method 1: Clean Reboot (Recommended)
This is the preferred method as it allows the operating system to gracefully shut down all services and processes before the hardware restarts.
For Linux (via SSH)
For Windows (via RDP)
Method 2: Restart via the PowerPanel
Under Reboot server the PowerPanel offers two options: a software restart, which asks the operating system to restart, and a hardware restart (power cycle), which is equivalent to pressing the physical reset button. Try the software restart first and use the hardware restart only if the operating system no longer responds.
Steps in the PowerPanel:
- 1Navigate to Hardware → Server Management.
- 2Click the Actions button next to your server.
- 3Select Reboot server and choose Software restart or Hardware restart.
Warning: A hardware restart does not shut down services cleanly and can occasionally lead to data corruption. Always attempt a clean reboot first.
Note on Reboot Times: Depending on the number of services configured to start at boot, it may take several minutes before the server is accessible again via SSH or RDP.
Server still not responding?
If your server remains unreachable after a reboot, start the rescue mode to check the system or open a support ticket.