Managing DNS Records

DNS records control how your domain behaves — where it points, who handles your emails, and how other services find your server. This guide walks you through managing them in the PowerPanel.

What are DNS Records?

DNS (Domain Name System) records are instructions stored in your domain's zone file. They tell the internet how to handle traffic for your domain — for example, which server should receive web requests, or which mail server handles incoming emails.

Every time someone visits your domain, their browser performs a DNS lookup to find the correct destination. Without the right records in place, your website, email, or other services may not work as expected.

Accessing the DNS Editor

To manage the DNS records for one of your domains, navigate to the DNS editor in your PowerPanel:

1.Go to Network → Nameservers in the PowerPanel
2.Find your domain in the list
3.Click the details icon next to it to open the DNS editor

How to Add a DNS Record

At the bottom of the DNS editor, you will find a form to create a new record. Select the record type, fill in the required fields, and save the entry.

Available Record Types

The following record types are available in the PowerPanel DNS editor:

TypeDescriptionExample Entry
A

The most fundamental record type. Maps your domain or a subdomain directly to an IPv4 address. This is what makes your domain reachable — without it, visitors cannot find your server.

Name: example.com
Value: 123.45.67.89
TTL: 3600
CNAME

Creates an alias that points one domain name to another domain name — not an IP address. Useful for subdomains like www that should always follow wherever the main domain points.

Name: www.example.com
Value: example.com
TTL: 3600
MX

Defines which mail server is responsible for receiving emails sent to your domain. You can set multiple MX records with different priority values — a lower number means higher priority. Required if you want to receive emails at your domain.

Name: example.com
Value: mail.example.com
Priority: 10
NS

Specifies which nameservers are authoritative for your domain. These servers hold the official DNS records and answer lookups. NS records are typically set by your domain registrar and should only be changed if you are moving DNS management to a different provider.

Name: example.com
Value: ns1.server4you.de
SRV

Specifies the hostname and port number for a specific service and protocol. Often required by applications like game servers, VoIP systems, or chat platforms that need to discover services automatically via DNS.

Name: _minecraft._tcp.example.com
Value: 0 5 25565 mc.example.com
TXT

Stores arbitrary text data associated with your domain. Widely used for domain ownership verification, email authentication (SPF, DKIM), and security policies (DMARC). The content is read by other services, not by browsers.

Name: example.com
Value: v=spf1 mx ~all

How to Edit a DNS Record

To edit an existing record, click the edit icon next to it in the list. The row will become editable — update the values as needed, then click the save icon to apply your changes.

The record type cannot be changed after creation. If you need a different type (e.g., replacing an A record with a CNAME), delete the existing record and create a new one with the correct type.

How to Delete a DNS Record

To remove a record, click the delete icon next to it. You will be redirected to a confirmation page before the record is permanently removed.

Be careful when deleting records — removing an active A or MX record can take your website or email offline until a replacement is in place.

DNS Propagation

After saving any changes, your new DNS settings do not take effect immediately. DNS records are cached across servers worldwide, and it can take anywhere from a few minutes up to 48 hours for changes to fully propagate.

This delay is normal and depends on the TTL (Time to Live) value of the record — a lower TTL means faster propagation. During this period, some visitors may still be routed to the old destination.

Need help with your DNS settings?

If you run into issues or have questions, our support team is available via the PowerPanel ticket system.